books by Jack J. Phillips     books:       Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human ...4 reviews Jack J. Phillips Butterworth-Heinemann, 2003 This book is a GREAT return on your investment Dr. Phillips has simplified a very complex concept. His step-by-step recommendations to conducting ROI studies are clear and concise. However, caveat emptor! He simplifies ROI so well that it seems relatively easy; but beware: there are great hurdles to leap when conducting ROI studies. While Phillips does cover some of the most serious obstacles one may face, such as getting management ...             Handbook of Training Evaluation and Measurement Methods (Improving Human Performance Series) (Improving Human ...3 reviews Jack J. Phillips Gulf Professional Publishing, 1997 Everything you need to know! Many books on program evaluation focus on complicated techniques, theories, and processes. Phillips' 'Handbook' presents training evaluation in a practical, useful manner. Each chapter clearly presents the whys and hows of training evaluation. He presents the research fundamentals, but also considers the feasibility of many processes used by researchers--offering options to those of us who need ...             Proving the Value of HR: How and Why to Measure ROI (Practical HR Series) Jack J. Phillips, Patricia Pulliam Phillips Society For Human Resource Management, 2005 Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this manual illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior ...             Managing Employee Retention: A Strategic Accountability Approach (Improving Human Performance) Jack J. Phillips, Adele O. Connell Butterworth-Heinemann, 2003 During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover ...             The Chief Learning Officer (CLO): Driving Value Within a Changing Organization Through Learning and ...1 review Tamar Elkeles, Jack J. Phillips Butterworth-Heinemann, 2006 "If you think education is expensive, try ignorance." (Derek Bok) Borrowing a phrase from Charles Dickens, for those involved in enterprise learning initiatives, these are "the best of times, the worst if times." Never before throughout human history has there been more and better information available than there is now, nor has it been easier to obtain or disseminate it. However, information needs are constantly and rapidly changing, especially in what has ...             Return on Investment in Meetings and Events Jack J. Phillips, M. Theresa Breining, ... Butterworth-Heinemann, 2007 The Phillips ROI Methodology utilizes five levels of evaluation, which are essential in determining the return on investment. At Level 1 - Reaction and Planned Action, attendee and stakeholder satisfaction from the meeting can be measured. Almost all organizations evaluate at Level 1, usually with a generic, end-of-meeting questionnaire. While this level of evaluation is important as a stakeholder satisfaction measure, a favorable reaction ...             The Project Management Scorecard: Measuring the Success of Project Management Solutions (Improving Human ...5 reviews Jack J. Phillips, Timothy W. Bothell, ... Butterworth-Heinemann, 2002 Essential for PMOs and mature project organizations This book is ROI-focused and integrates the people and process elements of project management with a balanced scorecard approach. One of the authors, Jack J. Phillips, has extensive experience and a large published body of knowledge in the domains of HR, ROI and scorecard development. This book has his touch, and covers the essentials of a mature project organization, what to measure and how to ...             Return on Investment (ROI) Basics Patricia Pulliam Phillips, Jack J. Phillips ASTD Press, 2006 Brought to you by renowned return on investment (ROI) experts, Patti and Jack Phillips, ROI Basics, is your down-to-earth, easy-to-implement resource to understand and put ROI practices in place for your workplace training programs. You'll learn all about the best practices to apply when planning your work, collecting data, isolating program impact, managing calculations, and reporting results.             ROI at Work Jack J. Phillips, Patricia Pulliam Phillips ASTD Press, 2005 ROI at Work is an invaluable resource for practitioners who need to show how training programs contribute to the bottom line. This newest offering by celebrated ROI professionals, Jack Phillips and Patti Phillips, presents cases and discussion questions to stimulate change and offers solutions to organizations looking to improve current evaluation techniques. With case studies applied across a range of industries--telecommunications, financial ...             The ROI Fieldbook: Strategies for Implementing ROI in HR and Training (Improving Human Performance) Patricia Phillips, Jack J. Phillips, ... Butterworth-Heinemann, 2006 Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, ...             The Value of Learning: How Organizations Capture Value and ROI and Translate It into Support, Improvement, ...3 reviews Patricia Pulliam Phillips, Jack J. Phillips Pfeiffer, 2007 Great book - wonderful insight! I recently started some ROI projects at my company and had no idea where to begin. I begrudgingly went to the book store to purchase a book I knew I was going to have to force myself to read. I decided on The Value of Learning and was very pleasantly surprised! I honestly not only found the book interesting but I was able to immediately apply some of the information in the first two ...             ROI for Technology Projects: Measuring and Delivering Value Brian Roulstone, Jack J. Phillips Butterworth-Heinemann, 2007 This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. There is no other book on the market that specifically ...             ROI Fundamentals: Why and When to Measure Return on Investment (Measurement and Evaluation Series) Patricia Pulliam Phillips, Jack J. Phillips Pfeiffer, 2008 ROI Fundamentals ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. ROI ...             The Human Resources Scorecard (Improving Human Performance)4 reviews Jack J. Phillips, Ron Stone, ... Butterworth-Heinemann, 2001 Hard Measures Are The Cost Of Admission As a former director or vice president of human resources in three different large companies over 14 years, I can't remember the number of times my bosses and peers challenged me to provide the business case for one hr program or another, either when developing a budget for the coming fiscal year, or defending a budget during hard times. For years, I lost more of those arguments than I won ...             Measurement and Evaluation: Complete Set Jack J. Phillips, Patricia Pulliam Phillips Pfeiffer, 2008 The six-book Measurement and Evaluation Series offers comprehensive, detailed, and best-in-field guidance to measuring the learning function in organizations from the leading authorities in the field, Jack and Patti Phillips. These six books provide proven tools, templates, and step-by-step guidance to plan, collect, measure, calculate, communicate, and evaluate ROI for the learning function -- an increasingly key strategic process             ROI in Action Casebook (Measuremnt in Evaluation) Patricia Pulliam Phillips, Jack J. Phillips Pfeiffer, 2008 ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillipss six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows the ...             Show Me the Money: How to Determine ROI in People, Projects, and Programs3 reviews Jack J Phillips, Patricia Pulliam Phillips Berrett-Koehler Publishers, 2007 Great Resource! As a consultant who is continually looking for ways to show the value of programs/initiatives, this book is a must! It is a great resource as it provides an abundance of examples and step-by-step explanations. All of the information within this book can be leveraged to communicate the value of your initiatives with executives and others stakeholders.             Accountability in Human Resource Management (Improving Human Performance)2 reviews Jack J. Phillips Gulf Professional Publishing, 1996 A reference book on measurement and evaluation for HR "During the last decade, the Human Resources (HR) function experienced drastic change in its role, status, and influence". Jack J. Phillips writes, "Some HR executives recognized the change and stepped up to the challenge. A panel of top-level HR executives recently assembled by Personnel Journal agreed that HR is moving away from the transactional, paper-pushing, hiring/firing support ...             Make Training EValuation Work Jack J. Phillips, Patricia Pulliam Phillips, ... ASTD Press, 2004 Evaluation is key to proving the value of training, yet many organizations still struggle with implementing a fully functioning evaluation program that is integrated throughout the learning process. This title is designed to break through organizational inertia and is structured to allow both selective exploration of the topic by seasoned professionals or beginning-to-learning experiences for the less experienced practitioner.             In Action: Implementing On-the-Job Learning Jack J. Phillips ASTD Press, 2002 This book illustrates how other companies have used and implemented a particular approach to facilitating employee learning in organizations-structured on-the-job learning. Structured on-the-job learning programs have the potential to make better use of your organization's resources and create training that is more relevant and effective.              search for books accountability, delivering, determine, development, evaluation, fieldbook, fundamentals, implementing, improvement, improving, investment, management, measurement, measuremnt, measuring, on-the-job, organization, organizations, performance, practical, projects, resource, resources, retention, scorecard, solutions, strategic, strategies, technology, translate books:    Kindle - Amazon's New Wireless Reading Device This is the future of book reading. I have used it and love it! randomly chosen book: Aboriginal Art A&I (Art and Ideas) we recommend Essential for PMOs and mature project organizations Impressum - about us get your own tagboard