books by Robert Spector     books:       Category Killers: The Retail Revolution and Its Impact on Consumer Culture3 reviews Robert Spector Harvard Business School Press, 2005 The Current Retailing Revolution, Not the First/Not the Last Recently I needed a set of tires. I made the rounds of the traditional tire chains in my small town. The quotes from the three stores were just about identical at $600. I went to WalMart -- $400. Same mileage guarantee, same 'we fix flats and rotate,' and a warranty that was truly nationwide. Please explain why I shouldn't have bought the tires I needed at WalMart. Category Killers are those ...             John Sarich's Food&Wine of the Pacific Northwest1 review John Sarich Documentary Book Publishers Corporation, 1993 Every recipe I've tried has been stellar! I can't say enough nice things about this slim littlecookbook. First, every recipe I've tried has been stellar -- and I'veused the recipes with several dinner parties to rave reviews. Second, I appreciate the organization. Sarich classifies every recipe by seasonability of ingredents, cost of ingredients, and time needed for preparation...very helpful features that I wish more cookbooks shared. ...             Horses & Ponies (Spotter's Guides Series)1 review Joanna Spector E.D.C. Publishing, 1992 Loads of fun! This book was lots of fun. It has colorful and pretty stickers, with interesting facts about horses. It even has extra stickers to decorate your own title page!             Amazon.Com.Way: The Story of Amazon.Com and the Growth of Online Retailing1 review Robert Spector HarperCollins Publishers (Australia) Pty Ltd, 2000 THE RISE OF A CORPORATE AND CULTURAL E-COMMERCE LEVIATHAN... This is an unauthorized account of an e-commerce leviathan's rise from obscurity. So, if one is looking for a detailed business module or a blue print of its technology, look elsewhere, as this is not the book for you. What this book offers is a very interesting, well-organized narrative on the early, heady days of Amazon.com. when it was just an upstart internet bookseller looking to make its ...             The Nordstrom Way: The Inside Story of America's # 1 Customer Service Company18 reviews Robert Spector, Patrick D. McCarthy John Wiley & Sons, 1997 A Worthwhile Look into the Nordstrom Culture The Nordstrom Way was not developed overnight. It has been four generations and over one hundred years in the making. It is a culture, not an act that can be turned on and off. It is a pleasure also to have its recent top salesman Patrick McCarthy share his story. The Nordstrom Way oozes with pride... the pride of providing a top-rate retail experience. Salesmen are empowered to make ...             Words of Wisdom: A Curator's Vade Mecum2 reviews Carlos Basualdo, Rene Block, ... Independent Curators International, New York, 2001 Not Only for Curators! This is a great compendium of writings by some of the most prominent independent or affiliated curators working internationally today. Each was asked ten questions about curating and each responded in a different and fascinating way. This is an interesting book for all those interested in the relationship between the artist and the display of their work. It illuminates what a modern curator ...             Amazon.com3 reviews Robert Spector Un Monde différent, 2001 THE RISE OF AN E-COMMERCE LEVIATHAN... This is the French text edition of "Amazon.com-Get Big Fast", an unauthorized account of an e-commerce leviathan's rise from obscurity. So, if one is looking for a detailed business module or a blue print of its technology, look elsewhere, as this is not the book for you. What this book offers is a very interesting, well-organized narrative on the early, heady days of Amazon.com. when it was just ...             The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your ...4 reviews Robert Spector Wiley, 2005 Great stories of the best Cust. Service around I was very excited to read this book after enjoying Spector's book on Amazon.com. The author did not disapoint and I enjoyed this book much more than his last! The best part of the book are the examples used. In addition to Nordstrom, he has also incorporated examples from another large company, and a few small and midsize companies as well. No matter what industry you are in, or the size ...             Cells : A Laboratory Manual (Volume 1`) Culture and Biochemical Analysis of Cells1 review Robert D. Goldman, Leslie A. Leinwand Cold Spring Harbor Laboratory Press, 1997 Superior Laboratory Manual Having identified a gene product, how do you determine what it does? The answer lies in Cells, a new manual designed to do for studies of cell biology what Cold Spring Harbor's Molecular Cloning has done for molecular biology. Sets the standard for techniques of proven bench reliability needed by all biomedical scientists studying cellular structure and function. Delivers consistent, ...             Robert Rauschenberg : A Retrospective4 reviews Robert Rauschenberg, Susan Davidson, ... Harry N. Abrams, 1997 Wonderful, though more text than I wanted I was very pleased by the large number of high-quality reproductions. Still, as far as I'm concerned there should have been *more*. The book contains (a rough count) about 280 pages containing text or mostly text, out of about 630 total pages. However, I'm very happy with the book.             The Ale Master: How I Pioneered America's Craft Brewing Industry, Opened the First Brewpub, Bucked Trends, ...3 reviews Bert Grant, Robert Spector Sasquatch Books, 1998 A great read for beer enthusiasts everywhere! What Robert Mondavi is to wine, Bert Grant is to beer! This was a fun way to trace the career of one of America's microbrew pioneers while learning a lot about the history of beer in America. Grant's seen it, and brewed it all. Two steins up!             Counterproductive Work Behavior: Investigations Of Actors And Targets1 review American Psychological Association (APA), 2004 Subversive Workers Counterproductive Work Behavior: Investigations of Actors and Targets by Suzy Fox, Paul E. Spector, Lynne M. Andersson, Karl Aquino, Julian Barling, Robert A. Baron, Rebecca J. Bennett, Robert J. Bies, Susan M. Burroughs, Stale Einarsen, Robert Folger (American Psychological Association, APA) Counterproductive work behavior encompasses a spectrum of actions that harm employees or organizations. ...             Hard Times (Bantam Classics)67 reviews Charles Dickens Bantam Classics, 1981 Hard Times is Dickens shortest novel as it takes the lid off respectability in ficitional Coketown Hard Times was written in 1854 by England's greatest novelist Charles Dickens (1812-1870. It is the shortest of his novels. The novel was originally published as a weekly series in "Household Words" periodical edited by Dickens. The novel reads quickly telling a story that is still relevant in our own post-industrial 21st century Western Society. The novel is set in fictional Coketown set in ...             Imperfect Innocence1 review James Rondeau, Gary Sangster, ... Palm Beach Institute of Contemporary Art/Contemporary Art Museum, Baltimore, 2003 thought out, down to the title I found this book to be a useful tool for me. It stimulated an interest in photography that was always obscured by my interest for the other visual arts. there are some real gems in here that you will come back to, time and again. you will not be let down by the quality of the images, the work selected, or how the book is presented. it is just a shame that the palm beach contemporary museum ...             Anytime, Anywhere2 reviews Robert Spector Amazon Remainders Account, 2001 Success stories of a variety of eclectic groups How can brick and click businesses provide integrated services to their customers, and how can they incorporate features which set their web site apart form others? Anytime, Anywhere profiles the success stories of a variety of eclectic groups in a variety of industries, using interviews with executives and managers at these companies to glean tips on how to conduct a melding of brick-and-click ...             Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company3 reviews Robert Spector Wiley, 2000 Nordstrom continues to amaze me To the person who said they should have written about other businesses as well, I ask "have you been in Nordstrom's lately?" I never get service anywhere else like I do here. This book illustrates many fine examples of that but shopping at Nordstrom illustrates even more. They altered my clothes for free, helped me carry my packages to my car, had 1 item that were out of stock on shipped to me ...             Amazon.com61 reviews HarperCollins e-books, 2008 A SHORT HISTORY OF AN E-COMMERCE GIANT Amazon.com is probably the most cited online business of all times, and it will certainly be the case for the next ten years or so. Therefore, this little yellow paperback book is a must-read for those who do not know that the "e" at the beginning of e-commerce does not stand for "easy". Indeed, similar to its counterparts, Amazon.com was also born in a garage and then became an e-commerce giant ...             Family Trees Simpsons Centennial Story2 reviews Robert Spector Graphic Arts Center Publishing, 1990 the trees that make up the forest... a fascinating insight into the inner-workings of industry (forestry, logging & paper manufacturing) and the family of a major player in those industries.             The English Gothic: A Bibliographic Guide to Writers from Horace Walpole to Mary Shelley1 review Robert Donald Spector Greenwood Press, 1984 Other Books If you want this much detail, looks pretty good to me. This is very in depth, and is not a quick, breezy, layperson or coffee table type style look at the subject. The book is definitely an academic type work, so do not get it unless that is specifically what you are looking for.             Moving Pictures: Contemporary Photography and Video from the Guggenheim Collection1 review Maria-Christina Villasenor, Joan Young, ... Guggenheim Museum, 2003 Essays & Photography Great, But Hard to Appreciate Videos This book accompanies a 2003-2004 exhibition at the Guggenheim Museum Bilbao. It begins with 30 pages of essays: "Introduction," "Picturing Movement, Past and Present," and "Art Photography after Photography." These essays do an excellent job of placing the exhibition in context. In addition, they mention works in a smaller 2002-2003 version of the exhibition in New York, which included some ...              search for books analysis, behavior, bibliographic, biochemical, centennial, classics, collection, companies, consumer, contemporary, counterproductive, customer, emulating, excellence, guggenheim, handbook, imperfect, implementing, innocence, investigations, laboratory, nordstrom, northwest, organization, photography, pioneered, rauschenberg, retailing, retrospective, revolution books:    Kindle - Amazon's New Wireless Reading Device This is the future of book reading. I have used it and love it! randomly chosen book: Japanese Step by Step : An Innovative Approach to Speaking and Reading ... we recommend Wonderful, though more text than I wanted leave a comment home  impressum - about us