books about: receptionist
The Veterinary Receptionist's Handbook (2nd Edition)
M. T. McClister
Everything a receptionist needs to know about scheduling, fee collecting, and answering clients' most common questions can be found in this indispensible handbook. Also includes a glossary of veterinary medical terms and a chart of vital statistics for dogs, cats, horses, ferrets, gerbils, hamsters, and rabbits.
Restraining the Receptionist (...the Receptionist)
Samhain Publishing, Ltd., 2011
Every deal has a loophole. …the Receptionist, Book 2 Dana Arthur’s new job with the firm of Cowell & Dirk is going well. Translation: the occasionally kinky ménage with her two bosses, Ethan and Simon, has been several months of politically incorrect bliss. Except the relationship feels unbalanced. While Ethan is the undisputed master, the partners’ iron-clad agreement stipulates that Simon must be present as she performs her ...
The Receptionist and Other Tales
Edna, the heroine of ''The Receptionist,'' is a mother and the receptionist for an academic department. The morning after hearing a Voice telling her ''The first revolution: simply to refuse,'' going through her email inbox, ''Edna thought to check her spam.'' The message she found there from ''nomic Utterance'' changed everything. Gwyneth Jones, author of Spirit and The Universe of Things writes: ''Lesley Wheeler's 'The Receptionist' is a ...
Administrative Assistant's and Secretary's Handbook
This is an administrative professional's job requires a diverse range of abilities. From managing schedules, coordinating meetings, and fielding calls to planning events, deciphering legal documents, and creating PowerPoint presentations, today's administrative assistants are expected to effortlessly and efficiently juggle it all. Professionals looking to improve their performance-and enhance their value to employers-should turn to the fourth ...
Unleashing the Receptionist (...the Receptionist)
Samhain Publishing, Ltd., 2012
You can tie a girl up, but you can’t keep her down… …the Receptionist, Book 3 In the year since Dana joined Ethan and Simon’s firm, the three of them have found the perfect balance of power and pleasure in their three-way, work/play relationship. Not only that, but it’s been the firm’s most successful year financially. Except something is missing. Her men won’t tell her anything about their past. How they met, or how they ...
The Receptionist Handbook
CreateSpace Independent Publishing Platform
This no-nonsense guide to being a receptionist is just the handbook corporate America has been waiting for! Every front desk employee should be required to read this delightful, quirky little book. The illustrations keep it rolling, and the text is as insightful as it is humorous. It covers topics on clothing and image, core reception skills and more! With tips on how to get organized and examples of just what to say in every situation, this ...
The Veterinary Receptionist: Essential Skills for Client Care, 2e
John R. Corsan NCA NDA
Adrian R. Mackay BSC(Hons) DipM MCIM PCertM MCMI MBA
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of ...
Training the Receptionist
Samhain Publishing, Ltd., 2010
It’s her naughty dream job—if they’re satisfied with her performance… Eager to escape her miserable existence in Low-Life, Long Island, street-wise Dana Arthur jumps at an entry-level position with the consulting firm Cowell & Dirk. As her training period begins, she quickly discovers she’s required to do more than take messages and order office supplies. Her job description contains some deliciously naughty duties that give ...
The Receptionist: An Education at The New Yorker
In 1957, when a young Midwestern woman landed a job at The New Yorker, she didn’t expect to stay long at the reception desk. But stay she did, and for twenty-one years she had the best seat in the house. In addition to taking messages, she ran interference for jealous wives checking on adulterous husbands, drank with famous writers at famous watering holes throughout bohemian Greenwich Village, and was seduced, two-timed, and proposed to by a ...
Receptionist Under Cover (Fox & Fisher Detective Agency)
Harlequin Superromance, 2010
One missing person. One handsome adventurer. And one big case of mistaken identity: the detective's. Because Nadine Kimble isn't actually a private investigator--she's a receptionist. To prove herself, she's determined to solve her first case without everyone else at the Fox & Fisher Detective Agency or the distracting Patrick O'Neil--her client --finding out. Easier said than done, especially when it's clear she's going to have to traipse ...
Dental Reception and Practice Management
Dental Reception and Practice Management is the dental office administrator's essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader's understanding and awareness of the ...
Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
Now Hear This Inc
This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.
The Doctor's Receptionist (Medical OB/GYN Doctor Erotica)
Summer's got an interview with Dr. Kruger. He runs a gynecology clinic, and he's looking for a new receptionist. Only, she hasn't had a physical in years, and he needs a clean bill of health report for insurance. He offers to give her a full physical, including a gynecological pelvic exam, and Summer, despite having reservations, agrees. But when she quickly finds herself at the mercy of the powerful doctor, she starts to wonder if she's made a ...
Animal Attraction (An Animal Magnetism Novel)
She’s tempting his basic instincts… Sunshine, Idaho, is a quiet ranching town, a perfect place to give injured animals a refuge…or to find one yourself. Veterinarian Dell Connelly suspects there’s a reason his clinic’s uber-efficient receptionist has taken shelter here. Jade Bennett couldn’t be happier to escape the big-city jungle to work with hurt animals, and have a forlorn stray kitten make its home under her desk…or ...
Milady's Salon Receptionist's Handbook
This one-of-a-kind training manual will show students and professionals how to efficiently serve clients, staff and management. A "must have" resource, this manual covers everything a professional receptionist needs to know to succeed in a career, from procedures to techniques. Just some of what you will learn includes: -How to function as a more professional level and achieve a more satisfying position -How to run an appointment desk, greet ...
The good receptionist.(Point of View): An article from: The Dental Assistant
American Dental Assistants Association
This digital document is an article from The Dental Assistant, published by American Dental Assistants Association on May 1, 2005. The length of the article is 984 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: The good ...
How to Be an Outstanding Receptionist and Ambassador (Video Set)
Dr Sandy Mckenzie
Career Track Publications
No matter how busy you are, your organization depends on you to project a professional image, a first impression people will remember and respect for months to come. With this video, you will discover how to improve your skills and better support everyone in your organization right up to the managing director. This program is packed with the tools and techniques receptionists need to face challenges confidently, tackle growing responsibilities, ...
How to be a Hotel Receptionist...
Chocolate Pillow Ltd, 2012
... and other handy stuff for working with people! This book is designed for anyone who works front of house in a hotel, from porters to managers and beyond and is an indispensable read that covers almost everything you could encounter; from complaint handling and telephone call skills through to dealing with overbooking and room allocations. Comprehensive, yet easy to read and conversational in tone, this book provides a great addition to any ...
German Conversation Guide for Workers, Waiters, Receptionists and Bartenders
My Ebook Publishing House, 2013
This book is designed for workers, waiters, receptionists and bartenders interested in learning foreign languages, and tourists who travel abroad. The book is a conversation manual containing basic notions and expressions that facilitate communication with foreign interlocutors. The easy way to learn the most common words and phrases. From greetings and good-byes to everyday small talk, each entry is presented in a realistic context. Whether you ...
Handbook for Beginning Legal Assistants and Receptionists
Carl W. Salser
C. Theo. Yerian
Natl Book Co
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