Great multi-tasking phone! Esp. for medical professionals!

number one | AT&T Tilt Smartphone (AT&T)

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	• AT&T Tilt Smartphone (AT&T) AT&T AT&T, 2007 average customer review:based on 83 reviews view larger image
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tilt

Great product. Arrived in a timely manner. Instructions included, yet I went to AT&T store for set. Looked for owner's manual until it was determined that information is online with AT&T website. Awesome value.

Great multi-tasking phone! Esp. for medical professionals!

I bought this phone as I decided I finally needed a combo unit so that I could stop carrying both a phone and a palm. I didn't want a blackberry because the programs I need (epocrates - medication, lab tests and diagnosis lists) doesn't work on blackberry. Pretty much the program only works on Palm and MS mobile platforms. I was initially nervous because of the mixed reviews, but I can say that so far I am exceedingly happy with the Tilt!

For a palm user, the set up is different enough that you can become frustrated trying to do things because it doesn't seem very intuitive. However, once I decided to actually read the instructions VIOLA! Everything worked perfectly and easily. SO! Absolutely read the instructions before using it - it may seem intuitive initially, but you will be frustrated by little differences that you can't figure out otherwise. All of my initial difficulties were user error, so if you're having issues I'm going to bet you still haven't read the instructions :o)

Like other commentary, I have found that the battery seems to increase in life as the days go by. The first day or two I had to charge it overnight, then after that It would last with a full day of use (both as a phone, browser use, and checking emails) and through the night and into the next day as well. (I've had the phone a week and it still seems to be increasing in battery life...)

My only complaints about the unit are:

1. The display page keeps flipping to horizontal w/o my telling it to do so. I'm thinking it likely that I'm bumping it somehow with my case since it's a touch screen.(I have the AT&T Tilt Designio Leather Case, Horizontal Flip Cover which I also ordered off Amazon and I really like...) There is an icon on the "today" screen which you can touch to flip it between horizontal and vertical, so I'm pretty sure it's getting bumped somehow. I'd like to remove the icon so the unit stays vertical except when opening to reveal the keyboard, but I haven't figured out how to do that.

My palm had the safari browser and I will say I liked that better than the one with this unit. With safari I could see an entire webpage in miniature. With this one, you only see a section of the page and have to scroll across and down both to find what you seek. Other than those issues I absolutely love the phone so far!

A few tips on things I found helpful: (esp. for google, gmail, and epocrates users)

1. Absolutely get the unlimited data plan! It's great that I can access the web anywhere and not worry about finding a wifi hot spot! You don't really even need wifi with the unlimited data plan.

2. If you use gmail, don't bother with the program the unit has for checking email. The google/gmail "mobile version" of gmail is far easier to use and it automatically senses you're on a handheld mobile unit and delivers delivers that very easy to use format to your tilt.

3. If you use google calendar you will likely need to synch google to outlook, then outlook to the tilt - I haven't seen anything that will do a direct synch between the two. As far as programs to synch google calendar to outlook, I use companionlink's conduit and it works nice and smooth. If you set it up to synch on a schedule each day, then it's no big deal to synch with the tilt and keep everything relatively updated with all relevant info.

4. If you use epocrates, the program for the MS mobile platform is great and it automatically updates its-self wirelessly through the phone data link each day - nice and smooth with ever current information at your fingertips. It's also great because you can access the web & email within the hospital setting as needed. (Now that many facilities are limiting access to their intranet only)

5. If you get the divisio leather case the clear part goes over the keyboard and the tilt screen slides OVER the plastic. I initially was trying to squeeze the whole thing under the plastic and couldn't figure out why it wasn't working.

So, my take home message would be:

Great phone with great web access and usability. Get the unlimited data plan with it and also read all instructions to prevent frustration with initial usage.

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number one

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Great Phone....Poor Software

Out of the box this is potentially powerful smartphone. However, the software can be a little problematic at times. If you are using this for your job AND you have an IT department that will support it, then this is a really GREAT phone. If you don't have IT support, you will have to learn to troubleshoot problems yourself when they occur.

There are a lot of positives about this device. For example, there is a LOT of great software available for the phone. When the software is added, and the phone is configured to your needs, the Tilt becomes an absolutely terrific device.

There are some annoying issues with the Tilt. First, the phone screen goes blank (dark) after a few seconds of talking on the phone. If you need to access the buttons during a conversation (e.g., such as navigating through a phone menu) you have to keep hitting a hard-to-press tiny button on the side of the phone so you can see the buttons. Second, every time the Tilt senses a new wireless connection (which happens all the time given the capability of this phone) it gives you a pop-up notification. You can't turn this off. There is a setting to turn it off, but it doesn't work. Last, if you keep this plugged into the wall socket to recharge for a long period of time, you often have to reboot. I doesn't come out of it's "recharge sleep" very well.

To configure this device the way you want it you have to be a bit of a techno geek. Plan to spend HOURS getting this phone to work the way you want it to. I have spent countless hours doing so and consider it quite a waste of my time, but necessary for me to get it to work the way I wanted it.

Bottom line, the Tilt is potentially a great phone with TONS of great features. I do like it. I just wish it would be a bit more consumer-friendly. I still feel as if I have to go to the internet to get answers to issues I have with the phone...I sometimes wish I had a personal IT department for this device. If you like fiddling with your phone and the software, this could be a fun device. However, if you are busy and don't have time for that, make time. You will need it.

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Ordering Tomorrow, Few Questions

I don't own this yet but I am ordering tomorrow (Amazons price is unbelievable!).

I have a question, and if no one answers it I will update this when I find out for my self.

I play to get this along with an HP H470wbt (Bluetooth mobile printer). I am hoping that I can Bluetooth Pocket Excel and Word files directly to the printer as well as email. Has any one had any luck printing via Bluetooth to any HP Bluetooth printer?

Any places you recommend for additional software, any tips/tricks or must haves for this smart phone? Any and all info will be appreciated.

Thanks
-Cameron

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