I would not recommend this TV for customer service | Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV

Priceless... | Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV

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	• Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV Samsung Samsung average customer review:based on 137 reviews view larger image
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highly recommended

Samsung LNT4071F

WOW! Fabulous!! 4.5 stars
I have researched LCD TVs for quite a while: about 7 months. I was set on purchasing the SONY XBR4 series, but could not justify paying $2400 - $3400 for a TV. So I just kept reading reviews from CNET and the AVS Forums, in addition to Amazon reviews. Eventually I settled on this one. I have had this TV for about 2 months.

I am very pleased with the quality of the TV in terms of aesthetics, and signal output. I had cable, the signal was not all that great for local channels, as expected. Now, I have a dish and the local channels seem to be fairly clear. This is something I did not expect based on the reviews which have clearly stated that the standard signals are always low quality. Anything which takes advantage of 720p or 1080p are awesome to watch whether video games, DVD or HDTV.

The Eagle Delivery service was fairly good. I would not say great, because they did not contact Amazon when they could not reach me. Someone transposed two digits of my phone number. Anyway, the TV sat in their warehouse for about 10 days -- no good. Had that not happened, I would have had my TV in 4 days. The quality of the TV is worth the wait. I was just annoyed by the local delivery agent.

I tried to recreate the triple ball effect to no avail. I tried to recreate it playing Soul Caliber II and watching The Matrix. I had the Auto Motion Plus set to high with game mode on. I have firmware v. SS03.

The settings I use for picture quality and color are found on the specific pages related to this product on the AVS Forums. I would suggest to use what they offer as a guideline with a mind to tweak as you become comfortable with the remote and the effect of the settings.

Anytime Connections works well. I have a Samsung Upconversion DVD player, 1080p7. When I turn it on, the source from which the TV draws it signal automatically switches. It is quite seamless. (See review of Samsung 10807p).

The only things I don't like are: when the TV is muted, the mute bar on the lower left side of the screen stays static. When watching movies using my amplifier, I have to lower the volume of the TV to zero. Secondly, the clear trim on the sides are a pain to clean. They are not solid pieces; I have small fingers so I can dust inside them. but not easily. Minor, but annoying.

The one time I spoke with Samsung customer service, they were helpful and friendly. They even stayed online while I tested the solution they provided for me. Do not use the automated online chat as the people who work that end of customer service do not seem as knowledgeable.

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I would not recommend this TV for customer service

Line appeared on TV less than two weeks after purchase. Took another two weeks to get in a repairman who said he would request a new TV. Samsung refused to cooperate saying they would replace screen - I wanted whole new TV for having such a short time. Amazon was OK - they agreed to replace TV no charge but inadvertently cancelled order three times due to it being on backorder and them not sending me the confirmation that I would wait (perhaps too many departments working on problem?). They cancelled backorder then reordered then cancelled then told me they would send someone to pick up bad TV. I refused this saying I wanted a replacement first. Amazon agreed then a company called the next day to pcik up defective TV - that type of stuff kept happening. Took almost two months of phone calls and e-mails to get replacement via Amazon - finally TV was in stock and got a good cust service rep who actually called me ten minutes after replacement arrived to verify it had been delivered. Amazon needs to work on c.s but they genuinely tried to reconcile problems and deal with my frustrations. Funnily enough we got a call from repair service (actually a camera shop) a full three months after we initially reported problem saying the new screen was in. Took a long time and many false starts but Amazon came through and price and picture were worth it in the long run. Knock on wood - TV has been good for the last few months.

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Priceless...

I bought this TV from Amazon back in December and decided now to write a review after I have had some time with this LCD. All i can say is that even now when i go to an electronics stores (ex. best buy, circuit city) i still get impressed with this TV. This is by far the best purchase that i have made in the past 4 years for my house. Some people claim to have had simple problems with the TV but i have not and its still flawless. I have a sat. and a ps3 connected to this system with every HD channel that i could purchase. If you want to be amazed watch HBO-HD, Showtime-HD, Stars-HD, or any of the other pay HD channel on this system but if you want to be truely BLOWN away watch a Blu-Ray movie...!WOW! This TV is so great that i think even my girlfriend is with me just to be able to watch it whenever she wants. Just kidding, but seriously I could get into every detail and aspect of this TV but that is not necessary because this TV sells itself. Therefore my opinion is BUY IT AND YOU WONT BE SORRY.

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Nothing short of awesome

This is literally the best picture on a TV I've ever seen for being less that $2000. It arrived 3 days early, delivered by CEVA who did a great job setting it up and confirming it was working. After close inspection I couldn't find a single dead pixel. I hooked it up to my computer and cranked the resolution up to 1920x1080 and it was breathe takingly sharp. This TV could easily be used as for a desktop monitor as it is every bit as crisp as my 21" CRT monitor. Playing PC games on it was also such a pleasure, no ghosting at all. If you have a video card that can run games at that resolution, it can be very immersive as the wide screen literally stretches out just to the edge of my forward field of view.

As for the 120Hz feature, I found that it looks great on anything that isn't heavily compressed. As an example, most cable/satellite TV providers compress the image on shows, this causes the 120Hz to behave poorly. I found having it set to Low for TV was perfect. Even for movies I only use the Medium setting, but it really does make a huge difference in the quality of the picture. Everything flows beautifully.

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