software: Acronis Disk Director Suite 10.0 ...

software: Acronis Disk Director Suite 10.0 ...

software:


	• Acronis Disk Director Suite 10.0 Windows \| Acronis, 2006 average customer review:based on 53 reviews view larger image
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Excellent but fails to detect HD on some newer machines

I am a veteran user of Disk Partitioning software such as Partition Magic 8.0 and Drive Image and have found Acronis Disk Director v 10 and True Image 9.0 to be excellent programs. Interface is very good and the software works reliably.

However, with some newer computers (using SATA HDs) it fails to detect the hard drive. Fortunately Partition Magic 8.0 works with these machines. Tech support, is not very helpful. They e-mailed detailed and extremely long instructions and complicated Linux commands so that system info could be saved to USB flash drive. It was pretty incomprehensible and I could not get it to work. Next they asked me to take photos of the screen, scrolling it one page at a time. The command to scroll the screen one page at a time simply did not work. I think it is asking way too much of the most experienced customer to do this kind of work to help them figure out how to make these Acronis programs work as advertised. They need to integrate better, easy to use diagnostics right into their programs.

Don't misunderstand, I love the program(s) and recommend them highly, but they need to get them to work on all machines even newer ones. When we upgrade our machines from old to new -we are working w newer technology.

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