Great sound but Poor quality | Aliph Jawbone Noise Shield Bluetooth Headset (Black)

cell phones: Aliph Jawbone Noise Shield Bluetooth Headset (Black)

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	• Aliph Jawbone Noise Shield Bluetooth Headset (Black) average customer review:based on 452 reviews view larger image
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People can hear you, but you hearing them...not so much

I'm giving this product 3 stars because it does an EXCELLENT job of cancelling the noise around you so the person you are talking to CAN HEAR YOU, but it does NOTHING so you CANNOT HEAR THEM. (Same hearing quality as any other headset I've ever had.)

I got this as an unasked for Christmas present (7 mos ago) from my elderly parents. After a few weeks of use, I am now instructed to talk to them exclusively via the Jawbone--they can't hear me otherwise even when I am in a quite room with only the cell phone.

I also agree with other reviewers, that their Customer Service is subpar if you want to know anything beyond the splashy marketing.

If this hadn't been a present, I wouldn't have bought this for myself--despite my parents' difficulty in hearing me. However, I would perhaps buy an upgrade if/when they: improve the noise cancelling on the hearing side & create/recommend a belt-clip.

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Great sound but Poor quality

I have owned every bluetooth earpiece known to man. They ALL left a lot to be desired in regard to sound and voice quality...until the Jawbone. This bluetooth "rocks" in regard to sound and voice capabilities.

Now to the down side...yes there is a major down side. My first Jawbone simply fell apart after only 3 months and no one would give me a discount on a new one so I went ahead and spend the $$$ for a new one (hoping mine was simply defective). Nope, not my luck....was extra careful with the new one because now I'm adicted to this thing in my ear but to no avail...second one fell apart as did the first. I hear the latest version is constructed much better....it damned sure better be...Jawbone is into me for $200 and I don't have one that works! I'll end up spending the $120 for the new one because the sound and voice is just THAT good...I may take the advice of other on here and just glue this one into my ear permanently.

WOuld be nice if Jawbone new a little something about customer service though. It is only a matter of time before a REAL company comes out with a device that competes on the quality front and I will never buy another Jawbone....can't wait for that day, I hate companies that don't care about their customers!

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