Great product! | T-Mobile Wing myFaves Smartphone (T-Mobile)

Great features, mediocre hardware | T-Mobile Wing myFaves Smartphone (T-Mobile)

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	• T-Mobile Wing myFaves Smartphone (T-Mobile) T-Mobile T-Mobile, 2007 average customer review:based on 38 reviews view larger image
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phone problems

i like to use this phone 4 the business that i do. The problem i have is that when i put my phone in the case and put it on my belt, it always calls the person that just called or that i just called back. I really hate that and i hate the button that you use to take pictures and videos is like on the edge and cant take pictures quite right they will come out blurry sometimes.

Great product!

I have been using my T-Mobile Wing for about 5 weeks now, and I am very pleased with it. Yes, there are problems (slow connectivity being the main one), but that has to do with T-Mobile's service, not the phone itself from what I've seen. Paired up with a Bluetooth headset, I rarely have to touch the phone itself for actual phone calls; when I do, it's easy to use. I got it mainly to replace having both a PDA and a phone to carry; it does everything I need it to and then some. You do need to remember to lock the screen and be careful about how you carry the Bluetooth headset to avoid making unintended calls, but overall it meets all my needs and I expect to use it for a long time.

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Great features, mediocre hardware

I had this phone for two days before trading it in for a cheaper, sturdier phone. I was absolutely in love with the features but in the end the actual hardware convinced me to return it.

The good:

It comes with windows mobile 6, which includes windows explorer, word, excel and powerpoint (read and edit). It also has a sharp 2.0 megapixel camera and a decent video recorder. My favorite feature was the touch screen which responded well to my fingers as well as the included stylus. It has handwriting recognition and virtual keyboard for input. You can press the talk button to bring up a virtual keypad, and in general I found it quite easy to make phone calls. I only used the wifi card with the internet and found it to be pretty fast, although browsing the web tends to drain the battery. Even so, you can get a good two days use out of it if you remember to turn the wireless card off when not using it, otherwise it'll constantly be searching the area and will empty the battery in hours. Also, as others have said, the phone has a very nice soft rubbery feel to it. It's also a very pretty phone with rich colors.

The bad:

I almost never used the slide out keyboard because it's very flat and has a slippery plastic feel. Also there was a delay when you slid it out when the phone tries to reorient itself. In general the phone is a little slow, due to its 201 MHz processor, and you'll have to constantly close out programs in order to keep in running smoothly. When the keyboard is closed, it doesn't lock in, so that it's always wiggling around. This is especially annoying when you're on the phone for a while. It also comes with very little memory. With all the programs, you won't have enough room in the internal memory for even one song, so purchasing extra memory is a must. The phone is also quite bulky and fragile, so you'll be paranoid about dropping it.

In the end I was sad to return it because it's got some really amazing features, but I just couldn't justify the price with all the flaws.

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There Are Several Better Devices Available

I just returned my T-Mobile wing after a week and a half of solid use. It had a lot of strong points but some major drawbacks ruined the deal. First, those shopping for a device like this are probably looking for a fairly quick data connection. I'm sad to say that T-mobile just isn't up to par with any other, major carrier when it comes to data speeds. It's not a trivial kinda of difference eitther. Verizon has speeds on their phones that are nearly as fast or faster than DSL. With this phone it's barely comparable to a dial-up modem. Forget about Skype, forget about streaming video. It just doesn't happen at those speeds.

From a business perspective this device is very solid. Windows Mobile 6.0 offers a few crucial changes over 5.0 but the applications are what won me over. It's nearly a fully functional desktop version of Excel in this bad boy. The version of Word is top of the line as well. Outlook functionality is stellar, and... it even browses Sharepoint sites (with some limitations).

As far as the physical device itself, I have some gripes. When using it horizontally with the keyboard slid open, the screen feels very fragile and the device feels fragile over all in your hands when using it this way. I could predict that the sliding functionality would break in the very near future.. .it didn't feel sturdy in that actiona t all.

The keyboard is virtually flat, which sucks if you are typing anything other than an extremely quick text. There is no 3.5mm audio jack, it's USB and Bluetooth only. That' sunfortunate because this thing is just about the right size to replace your iPod with, and with memory cards getting as big as they are it's not such a bad alternative. Plus the Win Media Player is very cool and very comprehensitve on this guy. It can be controlled from the home menu

The overall feel of the device is great. The case is not smooth and plasticy, it's textured and has a soft feel that would obviously show fewer nicks and dings than your standard PDA. Also, just in case you wondered, the color is not as bad as it appears online. It's a very deep, dark, bluish-purple with a metallic sheen.

I can see this device having serious merit for somebody with smaller hands since it isn't that much longer than a RAZR.

In the end I sent the device back because it's Wi-Fi module failed. Let me tell you this up front... T-Mobile, not very good at technical troubleshooting. Wouldn't recommend you even bother. I made it through 3 levels of Technical support for the guy to tell me that it must be my wireless setup, despite the fact that my friend was able to connect with his T-Mobile Dash, and the Wing wasn't able to connect to ANY wi-fi connection after the first day. That's T-mobile though, I doubt you'll have success troubleshooting with any carrier on that note. The real story here is that mine was prone to defects within 48 hours of standard use.

Overall, I'd recommend it. I'm sure they would have recalled the device by now if everybody was having the wi-fi issues so I guess that's a fairly safe bet. I wasn't able to find evidence of mass defect for wi-fi capabilities on the net.

Make sure that you are comfortable with the feel of this device when it's open and the keyboard is in use before you commit to it!

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