Samsung Customer Service - Zero (0) stars | Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV

Couldn't ask for a better LCD TV | Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV

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	• Samsung LNT4071F 40-Inch 1080p 120Hz LCD HDTV Samsung Samsung average customer review:based on 137 reviews view larger image
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highly recommended

Awesome HDTV

I waited quite a while before I finally purchased an HDTV - I read numerous reviews and did a lot of comparison shopping prior to deciding on this TV. I am extremely pleased with the TV - great picture, sound - easy to setup - and controls are very user-friendly. The TV was also delivered several days sooner than expected. Overall quite pleased with the whole experience.

Samsung Customer Service - Zero (0) stars

I bought this 12/12/07, and I figure if anything would go wrong it would within 6 months. Well just yesterday... a vertical green line appeared from the top to bottom about 1/3 way into the left side. You can't tell its there if you are watching a show that has a lot of movement. But when the action slows down it very obvious and annoying. Other than that the TV is 5 out of 5 stars. Its rather unfortunate, since the $1500+ price tag you would think a couple dead pixels no big deal, but a whole line?

edited on 4/7/08
Just to follow up its been 6 weeks...no TV, no word on when it will be fixed....there is some good news though My local Comcast has been billing me for the HD package I signed up for $75 and Blockbuster online ($29) and I also receive a letter notifying me about a monthly payment for a tv sitting in a repair shop....

Wow this is awesome I get to pay over $200 a month for not watching any TV or movies. WOW Samsung you are the best.

EDITED 6-26-08
Finally after 3 months I have rec'd a full refund back to my credit card from Amazon. Since I made the purchase in December and the "Known green line problem occurred" in January they (Amazon) were able to accept a return and picked it up in April 2008. They understood that SAMSUNG customer service is below acceptable standards.

I purchased the SONY XB4 40" from BEST BUY. I also purchased the 4 year warranty. Yes it was about $2200...lot of money but the TV is better than the Samsung no distortion, better quality, and a piece of mind that I have a warranty from BEST BUY that says anything goes wrong I get gift card for the purchase price of the TV from BEST BUY, no waiting for pickup, repair or calling customer service...etc.

On a side note AMAZON is one of the best online retailers and I will continue without hesitation to buy small and big purchase items...I will however stay away from Samsung manufactured products...or at least anything over $100

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Couldn't ask for a better LCD TV

This TV is awesome! I had a Samsung plasma a couple of years ago and the picture was very grainy. This has the best picture I could imagine. I did some research and found out that this is model is the best bang for the buck. While the 4281 has the LED backlighting, It isn't worth double the money.

I ordered it through Wearhouse Deals. It is obviously an open item. The only thing wrong, however, the only things missing was the remote and the cleaning cloth. Since I already ordered the Harmony 890, no prob!! Not having the remote that I wasn't going to use anyway is totally worth paying the $1200 less. In the end I only paid $1350 including shipping.

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As great as they said

Amazon has done it again. I explored all the various HDTV's, and because of the value(one third off), and the great reviews, I decided to purchase it. The first one arrived damaged, and Eagle did a great job of helping me out. Their white glove treatment is the best. The television was replaced, with no hassle, and it works like a charm.

Absolutely Incredible

Samsung LNT4071F 40" 1080p 120Hz LCD HDTV
Two months after purchase and at least once a day I think, "Wow, what an incredible picture." There can not possibly be another TV on the market with a better picture. I highly recommend it.

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