Excellent book on individual communication | Crucial Conversations: Tools for Talking When Stakes are High | Kerry Patterson, Joseph Grenny, ...
books:
•
Crucial Conversations: Tools for Talking When Stakes are High
Kerry Patterson
,
Joseph Grenny
, ...
McGraw-Hill
, 2002 - 256 pages
average customer review:
based on 195 reviews
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highly recommended
Do not go unarmed into that good night....
That seems simple enough. Walk away from
crucial
conversations
and suffer the consequences. Handle them poorly and suffer the consequences. Or handle them well. "I don't know," you think to yourself. "Given the three choices, I'll go with handling them well."
---------------------------
Right after I read this book, I attended a meeting (what they pay me for) to research out the source of a few lost millions, and a few lost months of time, and some really unhappy financial people. I felt embarrassed that I had such modern dialogue
tools
available, kind of like Dr. Livingstone a few hundred years ago. Buy this book!
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Crucial conversations (CD version)
Great series of CDs, easy-to-listen voice, solid information. Now I'm going to look for a workbook - would be a great tool for family or work-related "mini-retreat"
Excellent book on individual communication
The most challenging part of cummunicating os knowing
when
you
are
in a
crucial
conversation. Sometimes you will find yourself in one without planning it or seeing it coming. Knowing what to do ahead of time may help in these situations, and this book can help prepare you.
The book has a bit of a textbook feel to it and offers several memorization techniques RIB, STATE, and AMPP. It will help if the reader practices the techniques in a non-threatening environment prior to attempting them in a
high
stakes
"cricial conversation."
Lots of people have good intentions, but don't know how to communicate them well. This book will help get the message across.
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Ok Book
There
are
only a few points in this book that I feel are good advice. Ways to think about how to defuse a situation instead of escalation or how to win over someone by making them feel as if you are all in this together and on the same team.
Good worthwhile CD
This is a very good book to listen to, that is only 4 CD's long. It will take you 3 some hours of driving in a car to get through, and is worth every minute. I am a family therapist and am now using it in my practice for couples and p
are
nts that are struggling with their
crucial
conversations
.
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