Excellent book | Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment

Finally a book that covers Deployment! | Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment | Norman E. Fowler

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	• Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment Norman E. Fowler Lulu.com, 2008 - 140 pages average customer review:based on 4 reviews view larger image
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Learn from an expert on Design for Lean Six Sigma deployment

"Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment" provides an honest and in-depth record of the trials, tribulations, and successes that were encountered during Norm Fowler's Xerox charge. As one who was and is on the receiving end of the deployment at Xerox, I can say Norm covers the high points, low points, and just about everything in between in an appropriate level of detail. The beauty of this book is it remains objective and doesn't point fingers; it is written in a style that teaches by explaining the reasons for decisions and reveals the consequences afterward. This is an excellent read for forward thinking individuals in product development.

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Excellent book

This book does an excellent job covering the issues of implementing a Six Sigma Deployment in a large corporation. The writing style is easy to read and I throughly enjoyed it. Highly recomended for anyone involved in Six Sigma.

Finally a book that covers Deployment!

There are many books that describe the methodologies and tools associated with Lean Six Sigma and Design for Six Sigma. However these are initiatives that represent a profound cultural transformation in a company. Underestimating organizational resistance to change is one of the major sources of failure. Norm Fowler's book is unique because it focuses on all the deployment aspects that are critical but usually not found in the literature. As Norm describes in the book, the recipe for successful deployment of DfLSS in Xerox involved strong leadership support, finding the right partner and being able to articulate the right value proposition to the Xerox technical population. I strongly recommend the book to anyone that is considering a large transformation initiative in a corporate environment.

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A ground level view of Design for Lean Six Sigma in action

I have read many excellent books on Lean and Six Sigma initiatives at companies throughout the world. Norm Fowler's portrayal of the Xerox experience is one of the best. Norm depicts the Xerox effort in very plain terms and offers insights from the ground level.

I particularly enjoyed this book because it reflects the experiences of an individual that was on the front line planning and overseeing the deployment of the Lean/Six Sigma program within the Engineering and Scientific community at Xerox. From this vantage point, Norm is able to offer perspectives that I found unique from other books I have read on this subject.

If you are looking for practical advice on how to successfully launch Lean and/or Six Sigma within your organization, this is the book you must read.

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When companies consider implementing a Design for Lean Six Sigma program, they often rely on a content and deployment recipe similar to their DMAIC Lean Six Sigma program. Though this might work for some companies and situations, we concluded that for replicating Xerox's DMAIC deployment would not meet our product design community culture as well as the captured Voice of the Business and Voice of the Customer requirements. This book outlines how Xerox took an unconventional approach to our Design for Lean Six Sigma content and certification development as well as overall corporate-wide deployment. It captures detailed descriptions of the series of program activities, decisions and lessons learned from our development and deployment of our successful Design for Lean Six Sigma initiative.

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