book: Pleasing Your Hard-to-Please Customers; How to Serve Their Needs--and Save Your Sanity | Rick...

book: Pleasing Your Hard-to-Please Customers; How to Serve Their Needs--and Save Your Sanity | Rick Brinkman ...

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	• Pleasing Your Hard-to-Please Customers; How to Serve Their Needs--and Save Your Sanity Rick Brinkman CareerTrack Publications, Inc, 1997 view larger image
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Satisfying hard-to-please customers can be a frustrating challenge. In this audio program, Dr. Brinkman shares his proven strategies for dealing with difficult customers, and shows practical, effective ways to handle them. Listeners learn everything they need to take charge of any prickly or uncomfortable situation swiftly and gracefully. 2 cassettes.

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