The Results-Driven Manager Series Managers are under increasing pressure to deliver better results faster than the competition. But meeting today's tough challenges requires complete mastery of a full array of management skills, from communicating and coaching to public speaking and managing people. The Results-Driven Manager series is designed to help time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides will help managers improve their job performance today-and give them the edge they need to become the leaders of tomorrow. Presentations That Persuade and Motivate Overcome "stage fright" Know your audience and customize your message Read and react to your audience's body language Tackle the tough questions Deliver memorable closings audiences will act on | 
