Overall, I found the book to be scholarly, yet accessible to those who don't hold a Ph.D. in research methodology. The information was nicely balanced; the interviews complemented the extensive survey data and everything was clearly presented. My only complaint is that the statistical information was not presented in the appendix with the tables. This would have been useful and meaningful to academics reading the book. That being said, the thesis is a profound one, and for all those with an interest in social equity and social policy this is a must-read.