Great inspiration | Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing | Bryan Eisenberg, Jeffrey Eisenberg, ...
books:
•
Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing
Bryan Eisenberg
,
Jeffrey Eisenberg
, ...
Thomas Nelson
, 2006 - 240 pages
average customer review:
based on 52 reviews
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highly recommended
How to keep up the momentum and get that 'next click' in the buying process.
An astonishing feat, amazing accomplishment. Putting forth the vision of a structural framework in understandable terms. Concepts that can easily be envisioned by the small business or the Global 500.
Stunning economy of scale. Presenting a coherent grid map to the future of
marketing
in under 250 pages.
You don't need magic or voodoo or hyper intelligence. This is a map, a process - not simple - not quick, but a entire end to end process that
when
worked through and completed, filling in all the appropriate blanks beginning with 'Uncovery', will give you a measurable response to
your
challenge which can in itself be tweaked and refined through all iterations in your 'Marketing Cycle'.
Pavlov used a dog. Would the same experiment have worked with a
cat
. Enticing a cat is only a little easier than herding cats. Mass Media is dead. You've heard by now of 'Longtail'. This is the road map for the next phase.
The first half through Chapter 13 lays a ground work to support the vision with known concepts and practices and a quick run through of the history of commerce. Customer's perceptions and responses have changed and some of the subtleties are highlighted here. The 'what's in it for me' outlook of the new consumer is addressed.
Yet this is only the beginning. These ideas have been in the heart of every marketer / sales person since time immemorial. Now
they
're presented in terms and visuals that can be presented to the newest greenest recruit in your team in a fashion that can be built upon through a lifetime career or avocation.
The concept of a *(Magic, secret, special, hidden, lost) Framework that only needed the proper application of known and knowable facts and procedures to produce the 'Answer', has long been a goal of civilization - The Abacus, The Analytical Engine. As your minds eye begins to perceive the illumination thru chapters (14 - 23) you can see that the authors have articulated a vision in more ways than one, The 'Visual' of the 'Framework', 'the matrix'. 'The matrix' in multiple dimensions is priceless and will be remembered. The Authors recognize that their new concepts are just a beginning.
This book shows you the tools to answer those three questions that should be asked throughout your operation.
1. Who are we trying to persuade to take the action?
2. What is the action we want someone to take?
3. What does that person need in order to feel confident taking that action?
Persuasion Architecture, Persona-lization, Uncovery, these are terms you will use for the rest of your life.
This a 'Must Read' for every serious marketer.
The book comes with a CD containing an 80 minute Q&A session with the authors, a PDF full text copy of the book, and a $50 credit on Yahoo! Sponsored Search (new users only).
Waiting
for Your Cat to
Bark
?:
Persuading
Customers
When They
Ignore
Marketing
for more information click here
Figure out how to persuade your web visitors to become buyers.
Dogs are easily motivated to respond to stimuli.
Cat
s aren't so cooperative. Potential buyers used to behave pretty much like dogs--responding to advertising by running out to buy a product. Even in the B2B world, a sales rep or an ad campaign could move prospects easily toward a purchase. Today, buyers prefer to make their own informed brand choices.
They
are as difficult to herd as, well, cats. The solution: The authors have invented a `persuasion architecture' that enables sellers to provide an information experience that's individually meaningful to buyers. It marries the two-sided buying/selling process with the
marketing
communications flow. "Its focus, always, is
persuading
the customer to take action." To keep buyers moving toward a positive decision, sellers must ask again and again:
* Who are we trying to persuade to take the action?
* What is the action we want someone to take?
* What does the person need in order to feel confident taking that action?
Successful marketers guide prospects toward informed decisions through touch points, such as the web, print or television ads, and in-person contacts. The buyer's voluntary participation is required, because "you are always the equivalent of `one click' away from goodbye." Pervasive Internet usage for pre-purchase research creates marketing opportunity. For example, the shift to flat screen TVs enables savvy sellers to become
your
new best friend. Buying a TV with a tube was easy. Who understands flat screens? If you can guide us gently toward a positive decision, you win. Implementing persuasion architecture will help position your organization as the provider of choice for:
* Relevant, reliable information
* An enjoyable buying experience
* Products and services that precisely meet client needs
In fact, persuasion architecture as a core component of content marketing may be just the competitive advantage you need to succeed with those hard to herd clients.
for more information click here
Great inspiration
I thought this book was one of the most inspiring books I read in 2006. It doesn't present any groundbreaking news, but it does make you eager to get out there and improve
your
marketing
. I put up quotes and drawings based on the book by my workplace -- to get the inspiration from the book to last longer.
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