Unfortunately I broke the LCD display last month when I fell on the camera whilst snowboarding. The camera still works fine but the LCD is useless. I telephoned Sony UK to see if it could be repaired but the quote they gave me was more than the camera would cost to replace. This seems like such a waste, as essentially the camera still does what it should do, but with out the screen navigating the menu's is impossible.
I'm desperately trying to track down a new LCD screen for the camera, as it is very easy to remove and will try to fix it at my own expense and calling our insurance company if it still doesn't work. I find it so frustrating that companies would rather throw things away than try to repair them at a reasonable cost. Even with the engineers time there is know way it would cost the figures they quoted me. After all I managed to remove the screen (6 screws and two cable sockets) in less than 5 minutes! Add another 5 minutes for installing the new screen, if I ever get one, and you'd need to be on a very high hourly rate to warrant the money they're quoting.
My advice, look after your stuff, don't snowboard with a camera (in a case) on your belt, take out good insurance, and put pressure on companies that would rather replace than repair.
