Lost a star for bad software | TDK External 4x Multiformat External DVD-Rewritable Drive

Fast Service | TDK External 4x Multiformat External DVD-Rewritable Drive

electronics:


	• TDK External 4x Multiformat External DVD-Rewritable Drive TDK Media TDK Media average customer review:based on 5 reviews view larger image
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highly recommended

If you've been waiting to buy...you can stop

I've been watching the price of external DVD writers for over a year. This particular item has dropped from over $400 to a little more than $200 (with a current $30 TDK rebate and careful comparison shopping --not neccesarily via Amazon) during that time. It has many positive points to recommend it, and only a few minor issues.
Strenghts:
(1) The external option is a blessing if you are not comfortable with --or simply don't want to spend the time-- messing around inside your computer. Even though my currrent desktop is homebuilt and I'm fine with working inside the case, both of my IDE controller "master" settings are already dedicated (one to the hard drive, one to an existing CD-RW. The latter is capability I'll want to retain for a while longer).
(2) The presence of both USB 2.0 and FireWire interfaces adds obvious flexibility to this unit. Since the data transfer rates are nearly the same, this is a matter of personal preference (unless you only have one type available on your computer, of course).
(3) The ability to write in both DVD+RW and DVD-RW formats spares consumers any painful -and possibly regretable-- "vhs vs. beta" type decisions as this market segment matures.
(4) This unit shipped with a surprisingly good printed users manual for both hardware and software operation.
(5) Worked great first time out of the box. Extensive data backups of up to 4.7 GB on a single DVD....how cool is that!
Nitpicks:
(1) The CD drawer operation is a little on the noisy side.
(2) Personal preference issue: The included burning software is Roxio's EZ CD Creator. I prefer Ahead Software's Nero package based on a couple years of experience with both. Your mileage and user experience may vary, of course.

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Lost a star for bad software

This DVD burner comes with Roxio's Easy CD and DVD Creator software. While the software is very easy to follow, the DVDs I produced were choppy and, most importantly, HAD NO SOUND. I checked with Roxio and indeed they have a fix for the sound problem, but it doesn't work (for me at least). While at the Roxio site I saw many, many complaints about this software.

The burner itself has functioned great and set up easily. I think once I find a usable software program to work with it I'll be very happy with the product.

Fast Service

The customers service and quality of service was excellent. I received the order the same day that it was esimated to be shipped. Previous to my order, I read consumer reports that provided positive reviews about the hardware and negative reports about the software that came with it. I had purchased new software and had no problems.

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TDK Supports Their Products

I bought the TDK DVD drive and it was not able to recognize DVD+RW media after writing to the media one time. (DVD+R media worked fine.) This problem had existed since I purchased the drive. I "chatted" with tech support and they agreed that it was a hardware problem with the drive. When I called tech support for an RMA number, they informed me that I was past the warranty period (by a couple of months). I requested they cover the repair anyway as a gesture of goodwill, since the drive had never worked properly. THEY AGREED TO REPAIR THE DRIVE! Now that is what I call great support. Had the drive failed after the warranty period expired, it would not be right for anyone to expect TDK to repair the product. As it is, I feel that TDK has shown incredible integrity and gone above and beyond the call of duty. Hat's off to TDK!

The drive is a solid performer and installs easily. I suggest using Nero with this drive rather than the bundled software.

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Capture, Create, Premiere. Featuring DVD+R/+RW, DVD-R/-RW and CD-R/RW recording capability plus IEEE 1394/FireWire and USB 2.0 connectivity, the external Indi DVD 4x Multiformat burner delivers unprecedented flexibility and power. Create DVD videos and photo slideshows that play in your home DVD player, rip and burn music and back up your hard drive with total control. Kick back, pop in a DVD and watch it on your PC. With Indi DVD, it's all simple and fun.

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