Not an easy program to use | Acronis True Image Backup 8.0

Works great...fast, no problems here. | Acronis True Image Backup 8.0

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	• Acronis True Image Backup 8.0 Windows \| Acronis, 2005 average customer review:based on 14 reviews view larger image
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Saved my image, saved my life

When Dell told me my harddrive was about to die, I evaluated image backup software and ended up getting this one. I am semi-technical (I can read a manual) but know nothing about DOS.

Making an exact image of my current harddrive onto an external drive was a simple wizard process. The drivers for my Western Digital drive were part of the backup process.

I had about 37GB of data in total. It successfully backed up and 3 hours later I had my exact image on my new harddrive, which seemed nothing short of miraculous to me.

The only difference I see so far is that the Windows clock had a wrong time/date. Everything else really does seem like an exact image. Sure you are saying duh that's what this software is for, but I really expected to have major problems just because this is a completely new thing.

One thing Acronis doesn't tell you is you should first copy the CD contents onto another CD to do the backup image. I thought I just could stick their CD into my drive and go from there.

I highly recommend printing out their user manual which is online or having a second computer if possible connected to the Internet in case you have questions.

The people on Acronis' forum were really helpful in making me comfortable that this would be ok. FYI I have Windows XP SP2.

I am thrilled to have picked Acronis True Image 8.0. I hope if you need it it works as well for you!

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Not an easy program to use

I've owned and used computers for 20 years so I don't consider myself a novice yet this program is not easy to use. Yes, you MUST have cd/dvd burning software if you wish to burn images to these media and this is not made obvious. Parts of the interface and the manual are also not easy to use and I have spent many hours reading the manual and thinking about the interface in order to get it to work. Also, there are error messages that give you no info about what has gone wrong so you have to go to the manual and study to try to find out. If you are going to use DVDs to burn to I had also to find in the back of the manual under troubleshooting that I had to be sure I was using the right type DVD for the burning software being used. I finally got it to work but I hope version 9.0 is improved.

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Works great...fast, no problems here.

I have had numerous, numerous hard disk failures, both sudden and slow, over 20 years of computing. WAY too many.

I think I finally have the product I need to totally protect myself. I use Acronis to autobackup to an external drive every week. I also use it to make a backup to DVD a few times a year. I keep those DVD's in my safe deposit box at the bank in case of a fire or theft at my home.

I just don't see how ANYONE could have a problem using this product. It's simple. To test, I used it to create a boot disk, then restored my entire system from both the DVD's and the external drive. Absolutely no problems.

Yes, you do need DVD-burning software. But it came with your drive, so don't freak out. You simply format the disk and Acronis will work great. It's no different than when we used to have to format floppy discs back in the day.

Don't believe all the complainers. I've tried this and several other similar products and this was far superior in all respects. (No, I have no relationship to the company.) I have not needed them for support however, but their online support info seems fine. (I rarely have to call for support for any product any more, frankly.)

Kind of bummed that there's a 9.0 out now, but that always happens.

My next goal is to buy two external USB drives (the Ximeta Netdisk Mini). Each week, I will clone my PC's hard disk automatically onto one of the drives, then take it to work on Monday morning and exchange it for the other drive. That way, I'll always have a clone of my drive in two locations.

Why will I go to so much trouble? Because another hard disk failure is right around the corner.

Buy it, use it with confidence.

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Get TI 9.0

I bought TI 8.0 and had trouble with it working on my new Dell XPS200 with XP Media Center (1/2006). When I tested it to see if my image was there to restore from, I wasn't able to see the DVD drive. Acronis has a wonderful technical support forum which helped me. They first sent me the latest build for 8.0 which didn't work. They then sent me the 9.0 version which DID work. I had to register on the forum and register my copy of TI8.0 for their verification. It took me about a week and a half to work through the issues but, overall, I thought the resolution process was pretty smooth.

I HAD bought the software with the intention of cloning the disk and keeping the source in reserve for the time that the new disk becomes slow and buggy with internet garbage. The cloning feature couldn't have been easier! I made the new disk the master, the old disk I put into a storage shell with a USB connection and ran the cloning software. The cloning process took about 10 minutes!

For some reason, TI 8.0 wouldn't work for me, so I would recommend TI 9.0. I can't recommend 8.0 but I give Acronis TI four stars for the product's ease of use (when it works right) and their great technical support.

Lastly, the technical requirements for burning images is to have special formatting/burning software. I did research and NERO makes compatible software. I didn't want to buy more software and the burning software that comes with Dell (SonicNow?) is compatible too.

Overall, I'm very satisfied with True Image.

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