electronics: Fujitsu FI-5015C Color Image Scanner ...

electronics: Fujitsu FI-5015C Color Image Scanner ...

electronics:


	• Fujitsu FI-5015C Color Image Scanner Fujitsu Imaging Fujitsu Imaging average customer review:based on 1 review view larger image
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Superb Value - Poor Software Design

Overall, I am extremely pleased with the scanner, but disappointed with the driver software supplied by Fujitsu; except for the ADOBE 7.0 OEM package.

Tech Support by phone is SUPERB: only a five minute wait.

Before buying be sure you understand that this unit is composed of TWO scanning elements. The ADF unit has a built in scanner that is integrated with a separate flatbed scanner. The ADF will handle LEGAL size pages with no problem. However the flatbed only handles letter size pages.

Fujitsu's disc contains two TRIAL programs; QuickScan Pro and Image Processing Software by Captiva Software. Both packages are geared to small office or commercial business needs and I did not take time to get into those; mostly because they are cost prohibitive for a home user and it is an onerous task to navigate the extensive documentation on the CD. If you are looking for a unit to automate document control and eliminate the paper in an office, this is a good starting point.

I found the Installation CD to be poorly designed and confusing. For example if you try to load the ISIS driver without a program such as QuickScan Pro that it can link to, the system will not popup a dialog explaining the problem.

The basic Fujitsu software supplied with the scanner is the TWAIN driver and program called ScanDALL 21. There are THREE separate screens that you have to deal with while scanning and the functions can be a bit confusing. Yes there is documentation, about 180 pages...

For example, you can choose several options for each scan operation. One is Scan to File, another View Scan. If you choose the first all the pages are instantly scanned to the chosen directory, without thumbnail views.

Fujitsu engineers and document specialists did not take the time to ensure that all information on the diagnostic functions was grammatically correct. Yes, it is understandable, but shows a lack of care.

A home user with minimal functional needs can easily get by with the Microsoft Office Scanner tool or simply use the included ADOBE Acrobat 7.0 package.

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The fi-5015C image scanner (USB interface) offers high speed, simplex color scanning capabilities within a compact body. Fujitsu is proud of these excellent features, which will ensure this product is used well into the future.