E-Filing "Free" or not??? | H&R Block TaxCut 2007 Premium Federal + State + e-file (Win/Mac)

software: H&R Block TaxCut 2007 Premium Federal + State + e-file (Win/Mac)

software:


	• H&R Block TaxCut 2007 Premium Federal + State + e-file (Win/Mac) Windows, Mac OS X \| H&R Block, 2007 average customer review:based on 75 reviews view larger image
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Very reliable product

I have been using Tax Cut for many years and I am very satisfied with it.

E-Filing "Free" or not???

Ok...I'm one of those "last minute" guys with taxes, so, I need to use "E-Filing"....where the taxes are submitted to both the Federal Gov't. and your State Gov't.. Having said that, I've used TaxCut for about 10 years...maybe longer. I always get the "Camry" cd in the mail months before filing time. Yes..."Explore" the cd...the program is called, "Camry."

Anyway...I've always remembered the software being REASONABLY priced at around $35 or so for both Federal & State with "FREE" E-filing; this year...it was $69.95!

I had put the "Camry" cd in and and it says the program for both Fed. & State is $39.95...I can deal with that, I thought. THEN, it says if you want to E-File, you'll need to add a charge of $30.00! VERY unreasonable considering the fees charged in the past. However, I needed to forge ahead seeing as I'm down to the wire.

Fast-forward: I'm about to E-File and this notice comes up in the software which says I can use a code to get the "E-Filing" for free...What?!?!? Didn't I just get charged $30 for E-Filing?

I used the "free" code it gave me and filed both Fed. & State taxes...no problem. I thought, "Maybe they won't charge me for the extra $30 then..." Nope...I saw a charge of $69.95 on my credit card. When the "Free" code was mentioned in the software, it said each E-Filing fee was/is $19.95 (?). Let's see: $30 charge for E-filing, then Free E-Filing totaling almost $40....doesn't make any sense. Double-talk??

I contacted customer support; I looked all over the site for an email-contact, but they don't have one; it's either phone or real-time chat. Anyway...I did the chat and we stayed on for about an hour. I Just wanted to know why I was being charged $30 extra this year if I got a code in the software for "Free" E-filing. It wasn't really explained why the weird wording ("$30 for E-Filing," then later, "use this code to get E-Filing for free"). They shouldn't be charging for E-Filing at all and I don't recall them having charged for it in the past. Last year, I believe there was a little notice in the cd jacket which gave the code for "free" E-filing.

I will continue to use these guys...as I'm familiar with the software and all of my information is carried forward, etc.. It's good software and is easy to use...details explained, terms, etc.. However....

I gave 3 stars for the "double-talk" on the E-filing fees ($30 for E-filing, then later, "It's free")...and the lack of being able to EMAIL the company, have them research and answer on their own time...as opposed to me having to sit on the pc for an extra hour going back and forth about it.

Who knows? Maybe a new tax-software contender will step into the ring and "keep it honest."

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With TaxCut 2007 Premium Federal + State, you've got the tools you need to breeze through both your federal and your state taxes. With this package, you get the Federal and State tax programs, one free federal and state e-file, as well as a free tax advisor session and the DeductionPro program. The simple interview quickly walks you through the return process to automate your return.and you can quickly and easily import last year's tax and financial data from TaxCut, Turbo Tax, Quicken, Microsoft Money, and H&R Block DeductionPro, as applicable. This program automatically double-checks your return for errors. helps you maximize your deductions and offers multimedia video advice from seasoned H&R tax professionals. Maximize Itemized Deductions Schedule C Support - Extra deduction help for the self-employed Business Expense Assistant helps you make sure you're claiming all deductible business expenses Investor Guidance Quick access to IRS Publications for further explanation of specific tax situations Multimedia Video Advice - Our tax professionals explain how changing tax laws affect you

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